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Refund Policy
At Holli Men Fashion, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
You have 30 days from the date of delivery to return most items for a refund or exchange. To be eligible for a return, items must be:
- Unworn and unwashed
- In original condition with all tags attached
- In original packaging
Non-Returnable Items
The following items cannot be returned:
- Final sale items
- Underwear and intimate apparel
- Items marked as non-returnable
- Gift cards
How to Return
To initiate a return:
- Contact our customer service team with your order number
- Receive return authorization and instructions
- Pack items securely in original packaging
- Ship the return using the provided instructions
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original payment method within 5-10 business days.
Exchanges
If you need to exchange an item for a different size or color, please contact us. We'll help facilitate the exchange process.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos. We will arrange for a replacement or full refund at no cost to you.
Questions
If you have any questions about our refund policy, please contact our customer service team.
